Delivery times

The usual delivery date for the Iberian Peninsula is between 24 and 48 hours and for the Canary Islands, between 48 and 72 hours.

Delivery times: from 9 a.m. to 9 p.m. Monday to Friday, according to the delivery route. These times may vary for logistical reasons or force majeure. In case of delays in delivery, MY DRAP will inform its client as soon as it is aware of this.

In the case that the client or person authorized are not present at the moment of delivery, and seven days have passed without being able to contact them or make the delivery, the costs for later resending will be met by the client.

Personalization

Customized products require an approximate delivery time of 10-12 business days from order confirmation.

Exceptions in delivery times:

During the special offers of the MY DRAP web, the delivery time may be longer than normal.

The MY DRAP holiday periods will be announced on the web and during the purchasing process.

MY DRAP will not assume any responsibility for delay in the delivery of the orders when this delay is the exclusive fault of the buyer or of the person authorised.

The client assumes the risks of deterioration, damage and loss of the products of the order from the moment of their delivery in accordance with the procedure ruled in these Terms and Conditions.

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